- Shipping & Returns
Shipping & Returns
At Rya Bella, we understand the excitement you feel when you place an order, and how long every day feels until your order arrives. Therefore, we ship every order within 24 hours of when the order is placed (assuming the post office is open within a 24-hour window), getting it in the mail so it can get to you as soon as possible.
We currently only ship to addresses within the United States of America. We ship via the United States Postal Service and shipping is a flat rate of $3.99 per order.
NOTE: Because all orders ship within 24 hours and typically arrive in 5-7 days, please, please contact us immediately if your packages do not arrive within that time frame. Missing shipments MUST be reported within 45 days of the purchase date to be resolved.
RETURNS & EXCHANGES
Here at Rya Bella, customer satisfaction is very important to us. We want you to love your order! If something arrives and it turns out to be the wrong size, just let us know, and we're happy to exchange it. We simply ask that the customer pays a $3.99 restocking fee.
To exchange an item, all the tags must still be attached, and it must not have been worn or tampered with. Exchanges must be reported within nine days of the original purchase date and received back to Rya Bella within 14 calendar days of the original purchase date. Please send us an email first to let us know it's coming back, and so that we can issue a return reference number. For exchanges that are received without a return reference number or without meeting the criteria listed above (i.e. it has been worn, used or tampered with), Rya Bella, at its sole discretion may charge a restocking fee which the amount of is decided solely by Rya Bella, but will not exceed the original purchase price.
While exchanges are accepted, returns are not.
Clearance items are considered final at the time of purchase. Exchanges/returns are not allowed.
More than anything, we just hope you love your order! If you don’t, please send us an email to let us know, and we’ll do our best to correct the problem!
Rya Bella is run by real people who are part of a real family who live in the real world, just like you! We’re not a corporation, and we strive to treat our customers the way we want to be treated. Therefore, we can assure you that we will never use, trade, or disclose any of your personal information in any kind of a “spammy” way. Your provided email address is used for order confirmations and to update you on the status of your order. Your provided telephone number is used in case we encounter a problem with your order (although email is always going to be our first means of contact). Your mailing address is used for shipping purposes and to confirm your payment. That’s it. No marketing, no spam, no trading or disclosing.
If you sign up for our email newsletter, you will receive our periodic newsletters that are sent via email introducing new styles or special promotions. These newsletters are not sent more than twice per week, and many times, aren’t even that frequent. Your email address is not used for anything else beyond those periodic newsletters, so, rest easy – your information is safe with us!
General Terms & Conditions
Prices and other Terms and Conditions are subject to change by Rya Bella, LLC at any time without prior notification. No addition to, deletions from, or modifications of any of the provisions are binding upon Rya Bella, LLC unless made in writing and signed by an authorized representative of Rya Bella, LLC.
Rya Bella, LLC uses United States Postal Service as the primary carrier. We reserve the right to change the carrier at any time.
All orders are considered firm at the time of placement. Customers may not change the order once placed. Any additions or changes to an order will be entered as a new order, billed and shipped separately.
Rya Bella, LLC assumes no liability except as expressly provided in these terms and conditions and in no event will Rya Bella, LLC be liable for special, indirect, incidental or consequential damages, whether arising in contract, in tort, under warranty or otherwise.
The material that appears on Rya Bella’s website is for informational purposes only. Despite our best efforts to provide useful and accurate information, occasional errors may appear. Before purchasing products you’ve read about on our site, please confirm with a Rya Bella representative any information that is important to your purchasing decision. This information includes, but is not limited to, the price, conditions, colors and sizing.
The images, text and design on this website are protected by copyright. You may use or download material displayed on this site for noncommercial, personal use only. If you do choose to download material, you agree to retain all copyright and other proprietary notices displayed on the materials. By using this site, you agree to not distribute, modify, transmit, post, or otherwise use the content of this Site for public or commercial purposes without our written permission. You agree not to disrupt, modify, or interfere with the service in any way, and you agree not to impede or interfere with others’ use of the service. You agree not to post any content or message that threatens, harasses, defames or in any way abuses others. You agree not to post or distribute any vulgar messages or obscene material. You further agree not to alter or tamper with any information or materials on, or associated with, the Service.
Your use of this Site and the Service is at your own risk. All information on the Site and through the Service is provided to you “AS IS” and we expressly disclaim all warranties of any kind, either expressed or implied. Rya Bella expressly disclaims any representations, warranties, and/or liability for any referrals, recommendations or related products offered through this site.